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Job Description:
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Location: Studio Bell, home of the National Music Centre
Reporting to: President and CEO
The National Music Centre (NMC) is seeking a dynamic and entrepreneurial Director of Fund Development to lead
our fundraising activities locally, regionally, and nationally to help meet the strategic objectives of NMC. Joining us
at an exciting time in our growth and evolution, as NMC transitions from a capital campaign during our building
project into full operations, the Director of Development will be a crucial leader in strengthening and deepening our
supporters’ connection to the power of music. This is an exceptional opportunity for a proven fundraising
professional to increase and enhance transformational support for the home for music in Canada.
The Director of Fund Development will help chart NMC’s overall direction and strategy, and specifically lead a
balanced funding solicitation program tailored to the needs of the organization that will enable us to attract, retain
and motivate donors, sponsors, grantors and fundraising volunteers. Reporting directly to the President and CEO,
the Director of Development will be a member of NMC’s Leadership Team and will therefore play a lead role in the
NMC’s overall strategic planning. Additionally, the Director of Development will have frequent interaction and
collaboration with colleagues in Programming, Collections, Finance, Visitor Services, Operations, and Marketing
Departments, as well as with senior NMC volunteers.
The Director of Development’s key mandate is the oversight of fund development revenue streams, including major
and leadership gifts, annual and monthly giving through direct response campaigns, grants from both public and
private sources, and donor events such as NMC’s annual benefit auction. The Director of Fund Development will
manage their own portfolio of prospects and donors at various stages of identification, cultivation, solicitation, and
stewardship with a focus on major and leadership gifts over $25,000.
An inspiring and motivating leader with very good people skills, the Director of Development will lead the efforts of
three direct reports, including a Senior Development Officer, Annual Giving Officer, and a Stewardship/Events
administrative role. The Director of Development will bring an innovative and progressive approach to fundraising,
supporting our efforts to be innovative and entrepreneurial. The Director of Development will be curious and excited
by working within an organizational can-do culture that is nimble, a fast-paced, and passionate about music and
building community locally and beyond.
Fundraising for the National Music Centre
Through the past and current generosity and commitment of our donors, grantors and sponsors, we invest in music
related programs, in education, live-music, exhibitions and incubation/creation (ie. artist and new works
development) that together, celebrates and disseminates the power of music to strengthen the vibrancy, diversity,
resilience and success of our community and our country. Numerous donors, grantors and sponsors have allowed
us to invest more than $136M in the construction of Studio Bell and over $5M into our programs and services each
year.
Studio Bell, home of the National Music Centre | 850 4 Street SE Calgary, AB T2G 1R1 @nmc_canada #StudioBell studiobell.ca
NMC raises funds through:
• individual and corporate philanthropic gifts,
• program sponsorships,
• direct mail campaigns,
• online giving and monthly contributions,
• memorial and planned gifts, and
• an annual benefit auction.
Responsibilities
Key responsibilities include, but are not limited to:
Revenue Generation:
• Managing a personal pipeline of major and
leadership gift donors/sponsors (capable of
giving at least $25,000).
• Appropriately representing NMC to donors,
prospects, grantors, sponsors, and fundraising
volunteers.
• Developing and executing strategies related to
each fundraising stream.
• Supporting the CEO in their portfolio
management; assisting volunteer Board
members and other fundraising volunteers to
identify, cultivate and solicit gifts.
• Executing and evaluating the implementation of
fundraising strategies and plans including
budgets, financial targets, and performance
goals and measures.
• Determining revenue projections and tracking of
performance.
• Analyzing, interpreting, and implementing donor
prospect research.
• Supporting the positioning of NMC as a positive,
worthwhile and significant fundraising
organization and a desired place of investment.
• Accompanying staff on strategic donor calls as
required.
• Ensuring cultivation, acknowledgment and
recognition programs are effective.
• Ensuring data capture is well managed and
aligns with fundraising strategies.
Strategy Development:
• Developing a fully integrated fundraising
strategic plan for NMC, with ensuring operations
plans and specific targets.
• Developing and executing diverse strategies and
tactics for each fundraising revenue stream.
• In partnership with the CEO establishing
appropriate annual goals, targets and metrics to
ensure that all fundraising revenue generating
efforts are effective, efficient, and successful.
• Establishing tools and performance measures to
ensure effectiveness of the department.
• Mitigating and managing all risk associated with
strategy and operations; informing the CEO and
leadership on the condition of NMC’s
fundraising streams and all-important factors
influencing them.
Studio Bell, home of the National Music Centre | 850 4 Street SE Calgary, AB T2G 1R1 @nmc_canada #StudioBell studiobell.ca
• Constantly assessing fundraising activities and
practices, including cost-effectiveness and return
on investment; adjusting to meet current and
emerging financial needs and conducting a
quarterly post mortem.
• Helping ensure that all development and
fundraising activities are aligned with the
organization’s mission, vision and values, the
AFP code of ethical principles and standards of
professional conduct, and in compliance with all
relevant regulations and laws.
Team Leadership:
• Overall, contributing to our culture by nurturing
a positive environment that will stimulate and
motivate staff to contribute their full potential to
the realization of NMC’s strategic goals and
objectives.
• Coaching, motivating and evaluating three direct
reports; and providing a clear understanding of
the job responsibilities of each team member.
• Approve overall accountabilities for the teams,
and overseeing performance metrics.
• Recruiting, hiring and retention in support of
current and future NMC needs.
• Conducting performance management and
performance reviews to ensure strategic
department and organizational goals and
objectives are accomplished.
• Coaching and inspiring senior volunteers on an
as-needed basis.
Administration and Planning:
• Collaborating with the CEO in developing the
department budget and managing all costs
associated with the department’s annual budget
for all development programs, campaigns and
activities.
• Managing the reputational risk associated with
all fundraising related revenue streams.
• Identifying and addressing organizational
development issues that challenge and support
effectiveness.
• Evaluating on an ongoing basis the effect of
internal and external forces on the organization
and its fund development and recommending
changes as required.
• Ensuring establishment and compliance with the
organization’s own philanthropic and
sponsorship principles, policies and procedures.
• Recommending policies and best practices as
they relate to fund development and
sponsorship.
• Keeping informed of developments in
philanthropy and fund development; informing
the CEO and volunteers on current trends,
issues, problems and activities in order to
facilitate policy making.
Studio Bell, home of the National Music Centre | 850 4 Street SE Calgary, AB T2G 1R1 @nmc_canada #StudioBell studiobell.ca
Qualifications
The Director of Development will possess the following attributes to allow them to thrive and excel in this role:
Knowledge and Skills:
• Approachable, accessible, personable and able to
interact with a wide range of NMC stakeholders
including: grantors, donors, volunteers, users,
colleagues, etc.
• Critical thinking and the ability to contribute to
NMC’s multi-faceted business model by
connecting supporters and prospects to NMC’s
multiples programs and services.
• Significant understanding of comprehensive
fundraising models, especially the different
channels and techniques used to acquire and
retain donors.
• An understanding of the methodologies and
moves-management philosophy used to move
donors into the area of major and planned gifts.
• Knowledge of the current trends in philanthropy
and the fundraising industry and ability to apply
them.
• Strong negotiation and facilitation abilities.
• Knowledge of developing and operationalizing
strategic plans.
• Exceptional and unquestioned major gifts
fundraising ability.
• High levels of initiative and a successful track
record of planning, implementing and managing
a comprehensive development program to raise
funds and achieve objectives.
• Ability to build strong relationships with internal
and external stakeholders; ability to deal with
senior level business and community leaders
and volunteers at a senior level.
• Superior verbal/written communication and
interpersonal skills; can formulate and express
ideas and concepts clearly and concisely.
• Ability to work in both English and French
considered an asset.
• Good judgment and discretion in dealing with
confidential or sensitive matters; high degree of
professionalism and tact.
• Strong organizational and analytical skills; ability
to work simultaneously on a variety of complex
projects with tight deadlines.
• Collaborative team player; lead, coach and
mentor employees at all levels.
• Ability to understand and build case
development and selection.
• Strong business acumen and understands
business implications of decisions; displays
orientation to efficiency and effectiveness.
• Accountable for personal, team and
organizational goals; heartfelt commitment to
the purpose of the organization.
• Able and willing to use technology-based and
process related solutions to achieve work
efficiencies and effectiveness.
Studio Bell, home of the National Music Centre | 850 4 Street SE Calgary, AB T2G 1R1 @nmc_canada #StudioBell studiobell.ca
Personal Attributes:
• A proven proactive, goal oriented achiever,
strategic thinker and decision-maker.
• Establishes and maintains effective and positive
relationships internally.
• Ensures behaviour and that of others is
consistent with the mission and values of NMC
and the needs of our donors.
• Team player
• A positive attitude who can work in harmony
with staff and volunteers.
Experience and qualifications:
• Strong skills set in managing complex
relationships and experience working with
donors.
• Knowledge and experience with arts philanthropy
is preferred.
• Minimum 5 years fundraising experience in
complex organizations.
• Demonstrated success in managing and
implementing a comprehensive fund
development program and producing charitable
contributions.
• Knowledgeable and experienced in the breadth of
fundraising activities, including the current
research and trends, programs and techniques,
and best practices.
• Comprehensive management skills with strong
experience in short and long-term planning,
financial management, values clarification,
organizational behaviour and development, and
governance.
• Skilled and experienced in evaluating, directing
and motivating staff; highly competent enabler of
volunteers and staff.
• Fluent in CRA (Canada Revenue Agency)
regulations and receipting guidelines.
• A bachelor’s degree is required; CFRE
certification would be considered an asset.
• Ability to travel nationally.
• Experience with Raisers Edge is an asset.
• All successful candidates will be required to pass
a security clearance and vulnerable sector check.
Qualified applicants should send resume and cover letter in PDF format to Stephanie Pahl, Chief of Staff, at
stephanie.pahl@nmc.ca on or before Tuesday, February 20, 2018.
Please ensure that your full name is in the file name (ex: Smith_John_cover_letter_resume) and the subject line of
your email is: Director of Fund Development Application. No phone calls please. Position to start immediately.
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