Museum Assistant - Digital Interpretation

JOB SUMMARY: This is a museum support position including production of online digital interpretation in support of the Nisga’a Museum operations and programs. An employee of this class primarily supports public access to Museum exhibitions and programs and provides general administrative support to Museum staff. Museum Assistants are the public face of the Nisga'a Museum who, through the research and delivery of various programs, facilitate an educational and safe environment for visitors to explore Nisga’a culture, history and the heart of the Nisga'a Nation. Hours of work and duties may vary depending on operational requirements and around school schedules. This position can be fulfilled in an off-site capacity from another location in Canada.

MAIN RESPONSIBILITIES:

● Visitor Experience and Visitor Services

● Digital/Online Exhibitions and Programming

● Administration/Reporting

● Summer Work Projects

● Other Duties as Assigned

General Duties:

● Provide information to the public through inquiries and online, and via telephone or e-mail regarding Museum exhibitions, programs and special events. Maintain current knowledge about educational programs, exhibits, special events, and other visitor related information.

● Monitor the Nisga'a Museum floor during opening hours with an approachable and knowledgeable presence; offer guided tours and explanation of exhibits. *

● Listen to customer complaints and ideas, take necessary action and forward all comments and concerns to appropriate staff.

● Communicate all relevant information regarding Nisga'a Museum procedures, expectations and services effectively with co-workers, visitors, public and peers as required.

● Prepare digital program and activity materials.

● Interpret and deliver programs and activities while ensuring group safety and appropriate curriculum links when applicable. Present the programs and activities in a manner that is educational, creative, and age appropriate. With guidance, deliver programming, including day activities, special events and outreach that incorporate Nisga'a Museum’s Mission. Ensure content accuracy and age appropriateness of programs and activities that adhere to predetermined themes.

● Opens/closes Museum in compliance with established guidelines. Conduct procedural safety checks on the Nisga'a Museum floors and exhibits to ensure all is operating and functioning properly.

● Perform opening and closing procedures on a daily basis, comply with all cash handling procedures and reporting. Processes payments for gift shop sales; balances daily cash and credit card receipts; prepares cash reports and deposits.

● Support and assist in “Special Projects” as assigned.

● Ensure all reports, i.e. meeting minutes, proposals, program descriptions, weekend comments, expenses, etc. are submitted in a timely manner.

● Assist with Museum research and preparation of digital/online didactic materials for museum website.

● Operate a variety of common office appliances such as computer terminals, photocopiers, fax machines, and cash registers and debit machines.

● Maintain various departmental files, prepares routine correspondence and reports, maintains office supplies; performs related typing and clerical work as required. ● As required, enforce rules and regulations regarding the proper use of the facility. Enforce and comply with all the Nisga'a Museum’s Emergency Response Plan procedures and complete incident/accident reports as required.

* Public access to the Nisga’a Museum may be limited due to Covid-19, as detailed in the Nisga’a Lisims Government Reopen Plan

KNOWLEDGE / SKILLS / ABILITIES:

● Prefer sound knowledge of museum facilities, programs, and special events as they relate to the work performed.

● Sound knowledge of modern office procedures and business English, spelling, punctuation and arithmetic.

● Working knowledge of WordPress, website editing and/or design

● Ability to establish and maintain effective working relationships with internal/external contacts and to deal effectively and courteously with the public.

● Ability to compose routine correspondence and arrange format for reports, tabulation, summaries and related materials.

● Ability to exercise initiative and make decisions in accordance with applicable rules, regulations and policies.

● Ability to operate standard office equipment and use standard MS Office suite of software.

● A demonstrated interest in museum studies, exhibition or web design, Aboriginal culture, Aboriginal history, anthropology, history, art or similar;

● Knowledge of Nisga’a people, culture, territory and history is highly desired.

● An outgoing and customer service focused individual is preferred.

QUALIFICATIONS: FOR YCW POSTIONS

● Must be between that ages of 16 – 29 years;

● Enrolled in a full time school and planning to return to school full time in the fall;

● Must be able to work in Canada; Registered in the YCW online candidate inventory.

All successful candidates MUST be able to work for the duration of the program. No significant leaves/vacations will be approved except in extenuating circumstances.

The successful candidate will be required to complete/provide:

● 2 recent work or personal related references;

● Copy of educational transcripts

Applicants are required to submit a resume with cover letter describing their qualifications and related experience prior to 5:00 pm on Friday, July 17, 2020. We thank all applicants for their interest, however, only those selected for an interview will be contacted. We encourage women, persons with disabilities, visible minorities and Aboriginal peoples to apply. Candidates must also be registered in the YCW online candidate inventory. Visit www.youngcanadaworks.ca for all eligibility details and registration.

ALL RESUME PACKAGES MAY BE DIRECTED TO: Nisga’a Lisims Government Attention: Human Resources Department

P.O. BOX 231, Gitlaxt’aamiks, B.C., V0J 1A0 Fax Number: 250-633-2367

Email: hr@nisgaa.net