Heritage Interpreter - Guest Star

Organization

Atlas Coal Mine National Historic Site

Job Type

Summer

Language Required

English

Location

East Coulee, AB

Application Deadline

04/05/2020

Job Start Date

29/06/2020

Date Posted

17/12/2019

Email

jrussell@atlascoalmine.ab.ca

Website

https://atlascoalmine.ab.ca/belong/job-opportunities/

Salary

$17.00/hr

Job Description

The role ensures smooth operation of our front-line (visitor) services, including conducting a wide range of excellent quality tours for school groups, public groups, and pre-booked groups. Guest Stars are also responsible for relief and occasional gift shop responsibilities, including cash handling, shop restocking, public information and booking tours. Finally, they are responsible for a range of cleaning duties, including ensuring our washrooms, buildings and general site areas are kept clean for visitors. All duties must be performed in compliance with the Atlas’ occupational health & safety policies. Note that Guest Stars, due to their previous experience, are expected to perform their duties immediately with minimal training. Any major changes to policies and procedures will be noted on their first day of employment.

Responsibilities:

1) Learn the history of coal mining in the Drumheller Valley, including the work and home life of the miners, the technical operation of the Atlas, and the social context in which the mines operated.

2) Develop school and public tours (public programming), using Atlas Coal Mine program outlines and interpretation standards. Training and tour development will be supported by the curator and line managers.

3) Present a minimum of 4.5 hours of high-quality public programing per day, as outlined in daily schedules. This programming will include tipple tours, train tours, tunnel tours, unmentionable tours, specialty tours, industry familiarity (‘FAM’) tours as well as school tours and privately booked group tours.

4) Perform gift shop duties as needed. This includes cash handling (cash-in/cash-out/transactions), restocking, booking tours, answering phone inquiries and giving tour/site information.

5) Perform cleaning duties as needed to a high standard. This includes cleaning bathrooms, historic buildings and general site cleaning (emptying garbages, etc).

6) As we are a small team at the Atlas, assisting management with other tasks may be required throughout the job term.

Qualifications, Experience, and Competencies:

We require at least one year of post-secondary education, preferably in history, archaeology, anthropology, education, geology or performing arts. Guest Stars are required to have at least one season of Heritage Interpreter or Education Officer experience at the Atlas. Basic first-aid certification is required prior to the first day of work. CSA approved steel-toed footwear is required. A valid driver’s license is required. A positive, flexible, caring attitude is a must and we expect all Atlas employees to take care of themselves, their team mates and our visitors throughout their work term. We thrive in a diverse work environment.

Work Environment and Compensation:

The Atlas is an outdoor historic industrial site in a rural location. All site buildings are designated historic resources. Work conditions can be challenging at times, due to the nature of the site and the Drumheller environment (extreme heat during the summer, difficult local terrain, historic buildings).

Guest Stars will work a rotating schedule, including weekends. Full time Guest Stars will work 37.5 hours a week, part-time Guest Stars will be scheduled as required. In all cases hours per week will not normally exceed 44.

Rate of pay is dependent on previous seasons work at the Atlas.

Please send Cover, Resume and References to jrussell@atlascoalmine.ab.ca

For more info, go to https://atlascoalmine.ab.ca/belong/job-opportunities/