GUIDE, VISITOR EXPERIENCE
Organization
Canada Aviation and Space Museum
Job Type
Casual
Language Required
Bilingual (B-C/B-C)
Location
Ottawa, ON
Application Deadline
28-11-2019
Job Start Date
13-12-2019
Date Posted
15-11-2019
Email
competition@ingeniumcanada.org
Website
https://ingeniumcanada.org/join-and-support/career-opportunities
Salary
$21.12 - $25.69
Job Description
Reporting to the Officer, Visitor Experience, the incumbent greets, welcomes and provides the visitors with
information and explanations concerning the Museum’s Collection; demonstrates selected artifacts and
equipment, delivers programs, workshops and guided tours, based on predetermined scripts and additional
relevant information. The Guide provides exhibit security and participates in the provision of emergency security/fire
safety services.
EDUCATION:
As an ideal candidate, you have completed at least one year of post-secondary education in a relevant field or
have an acceptable combination of education, training, and experience, and are certified in First Aid and CPR.
EXPERIENCE:
- communicating information to the general public in a tourism or recreational setting;
- working with young children;
- customer service;
- Public speaking and/or drama experience is an asset.
Relevant volunteer work is given full consideration.
RATED REQUIREMENTS
Knowledge :
- of public presentation techniques;
- of the fields of aviation and space;
- of effective customer service practices.
Abilities:
- to absorb large amounts of information;
- to work without continuous supervision;
- to work effectively in a team situation;
- to perform engaging demonstrations for various types of
audiences;
- to communicate fluently in both official languages.
Personal suitability:
Empathetic to the needs of visitors
A high degree of initiative and judgement
Flexible
Creative problem solver
Works well with both children and adults
* Please note the employment hours will vary according to availability, seniority and time of year. Casual employees
are expected to maintain their availability during peak periods including weekends, holiday programming and
summer months. During these peak periods there will be a greater number of shifts offered.
All candidates must submit a cover letter and curriculum please outlining how their experience and training meet
the basis requirements listed above. Indicate the reference number 2019/2020-INGENIUM-102 in your
email's subject line, no later than the closing date to: competition@ingeniumcanada.org
Résumés received for this position will not be accepted after the indicated closing time (midnight) and date.
As a result of this competition, we may establish an eligibility list of potential candidates that may serve to staff
similar positions.
Ingenium – Canada’s Museums of Science and Innovation is committed to the principles of employment
equity.
Ingenium – Canada’s Museums of Science and Innovation is committed to developing inclusive,
barrier-free selection processes and work environments. If contacted regarding this
competition, please advise the Human Resources representative should you require accommodation to
attend an interview or participate in the selection process.
Please note that only candidates who are selected for the next stage of this selection process will be
contacted.
Ingenium – Canada’s Museums of Science and Innovation is committed to the principles of employment
equity.