Visitor Services Assistant [Oshawa]
 

Visitor Services Assistant

    

 

Job Title:

 

Visitor Services Assistant

 
 

Organization:

 

Canadian Automotive Museum

 

Job Type:

Summer 

 

Language Required:

 

English

 
 

Location:

 

Oshawa, ON

 
 

Application Deadline:

 

11-May-2018

 

Job Start Date:

28-May-2018

 

Date Posted:

 

17-Apr-2018

 

Email:

jobs@canadianautomotivemuseum.com

 

Web Link to Institution:

 

www.canadianautomotivemuseum.com

 
 

Salary:

 

$14.00 hourly

 
 

Job Description:

 

The Canadian Automotive Museum (CAM), located in Oshawa, Ontario has exhibited the story of the automobile in Canada since 1963. Home to the world’s most significant collection of Canadian cars, the museum tells the unique story of the automobile in Canada.

Job Summary

The Canadian Automotive Museum seeks a summer Visitor Services Assistant position to deliver quality visitor experiences and promote museum activities on social media. The selected candidate will gain hands-on experience in delivering tours and programs in both official languages to a diverse international audience.

Duties & Responsibilities
• Assist with front-end museum operations including selling tickets, orienting visitors to the museum, and processing gift shop transactions.
• Give guided tours of the galleries to visitors.
• Lead one-hour “Cars & Cupcakes” themed walking tours of automotive heritage sites in downtown Oshawa
• Promote the CAM through the official website and social media channels to ensure that events, photos, and visitor information is kept up-to-date throughout the summer months.
• Assist with other museum projects as requested.
• Assist with summer children’s programs.
• Maintain family activity areas in the museum galleries.

Qualifications
• A Canadian citizen or permanent resident entitled to work in Canada.
• Candidate must be currently enrolled in a post-secondary institution.
• Excellent interpersonal, public speaking and communication skills.
• Preference given to candidates with a background in education, tourism, museum studies, history, automotive engineering or a similar field.
• Experience working in a not-for-profit environment is an asset.
• Ability to speak French preferred.

Competencies
• Technology: Use web-based programs and social media to reach new audiences.
• Communications: Interact with others via social media and in-person.
• Organization: Track projects and measurable outcomes.
• Customer Service: Ensure visitors have a positive experience.
• Research: Develop new stories to share during tours.
• Time Management: Deliver content within specified time requirements.

This position is contingent on successful funding from Young Canada Works. All offers of employment for this position will be conditional upon satisfactory reference checks. Eligibility in Young Canada Works program in Canadian Heritage is required. We thank all applicants; however, only those selected for an interview will be contacted.

Positions Available: 2
Duration: 14 weeks
Hours: Tuesday-Friday 9:00-5:00, Saturday or Sunday 9:45-4:15.
Start date: May 28, 2018
Salary: $14.00/hr.

To apply, email a cover letter, resume, and two references to jobs@canadianautomotivemuseum.com by 5pm on Friday, May 11, 2018.