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Job Description:
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The Toronto Railway Museum is looking for outgoing, friendly, dependable people who are able to be part of the Summer Operations Team from June through Labour Day Weekend. Paid training will begin in either May or June. Several staff will be hired for the positions available. This is a full-time (five days per week, 37.5 hours per week) seasonal position at the Toronto Railway Museum, found across the street from the CN Tower in Toronto. We operate 7 days per week, starting mid-June and running through to Labour Day Weekend, so you must have the flexibility to work weekends if you are assigned those days of the week. Staff will be assigned a stable five-day schedule for the entire summer, working from 10am to 6pm, and will have set, consecutive days off.
As Operations Staff you will engage in the following roles on a rotational basis. Roles include, but are not limited to:
Outdoor Roles:
- Driving the miniature railway train;
- Acting as Conductor on the miniature train; stamping tickets, delivering a safety speech, and ensuring safe behaviour of riders while the train is in operation;
- Interacting and managing visitors on the miniature railway train platform to ensure safe operation; and
- Providing interpretive tours of museum and park for visitors during operating hours
Indoor Roles:
-Selling tickets to the Museum or for rides on the miniature railway;
- Interpreting the artifacts displayed in the Museum and in Roundhouse Park and also providing information about the museum, its exhibits, local railway history, and answering questions;
- Teaching visitors to operate the computer train simulator; and
- Operating the Museum gift shop
We are looking for people who are strong in the following skills:
• Outgoing: We want people with big, friendly personalities who will enjoy interacting with our visitors
• Following procedures: Staff are expected to diligently follow our documented procedures as safety is our most important concern, especially in terms of our miniature railway operation
• Dedicated: We want people who will commit to the period for which they are hired
• Punctual: The museum opens on time every day, and we need you to be there to help us out
• Attention to detail: able to work independently and as part of a team
• Love of learning: you will need to learn a lot to provide visitors with the accurate historical information they seek, so be prepared to study!
Ideally, we are looking for the following qualifications:
- Able to lift up to 50 pounds on occasion
- Comfortable working outdoors and in all weather conditions (particularly on days over 30 degrees).
Please include in your cover letter whether you speak any languages other than English and if you have first-aid and/or CPR training. If you have any other training or licensing that you think might apply to any of the above positions, please also include that information. Please include your name and numbered pages in the header of cover letter and resume.
The Toronto Railway Museum thanks all applicants in advance. Only those candidates selected for an interview will be contacted. The Toronto Railway Museum is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.
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