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Job Description:
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Reporting to the Admission and Boutique Manager, your principle duties will include:
Boutique:
• Provide excellent and bilingual customer service
• Process sales of boutique merchandise
• Advise customers and close sales
• Process online sales and telephone orders
• Operate computerized point of sales system (POS) and inventory management system
• Maintain merchandise displays and product facing
• Carry out inventory functions: receiving, labelling and display of products
• Maintain an observant eye over the store to minimize theft
• Maintain general appearance of the shop (may involve some light cleaning duties)
Reception and ticket sale functions:
• Sell, distribute and/or collect tickets, passes, and memberships all while providing excellent customer service
• Operate computerized point of sales system (POS)
• Provide patrons with information about the Museum and other local tourist attractions in person and over the phone
• Prepare and distribute audio-guides, iPods, iPads, etc.; handle the returns
• Prepare bank deposits and balance cash daily
• Account for visitation rates, free passes, membership subscriptions, museum cards and other rebates
• Look after the general appearance of the entrance area
• Occasionally host events (welcoming guests, coat check)
• Act as a resource person for the operation of the multimedia Theatre
Employment conditions
• Part-time unionized position, 11.5 to 30 hours per week - Flexibility required during evenings and weekends
• Wage offered: $14.35 per hour (hiring salary) – 11.5 hours per week guaranteed
Qualifications and profile required
• CEGEP diploma in relevant field (art, history, tourism)
• Fluency in English and French; knowledge of a third language would be an asset
• One year of retail experience, operating computerized cash register and handling sales
• Friendly and helpful disposition, excellent customer service
• Well-groomed appearance and sense of responsibility
• Skills in merchandising and gift-wrapping
• Interest for the cultural and tourist environment, as well as Aboriginal and Canadian arts and crafts
If you wish to apply, please send your cover letter (Ref. No.: 201906E) and resume by February 24, 2019 to the Human Resources department at the following email address: rh.mccord@mccord-stewart.ca
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