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Job Description:
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Do you enjoy working in a fast paced exciting environment? Does being part of a great team working together to achieve goals sound like it’s right for you? Would you like to contribute your ideas and know-how towards an exceptional customer service experience?
If this describes you, then you could be a Science North Booking Agent! This role, within in the Onsite Sales area, is responsible for maximizing sales opportunities, ensuring operational excellence, and for offering outstanding customer service to each visitor they encounter.
The successful candidate will apply their professional sales and service experience to lead daily operations of front of house of school and group bookings and camp and program registrations, generate and maintain reporting, assess results against targets and ensure cross-selling and promotion of Science North products to drive business.
Exceptional communication skills, problem solving skills, time management, attention to detail and a customer focus will serve you well as you process sales and booking requests, perform service recovery and coach staff. Fluency in English and French and strong computer skills are essential. This position requires a flexible schedule with potential evening and weekend work.
This is a contract position ending on March 31, 2021 with annual compensation equivalent to starting at $28,000 (based on 35 hour work week).
Interested applicants are asked to submit a resume to careers@sciencenorth.ca quoting job BA-100. Deadline for applications is July 25, 2019. Science North is committed to an inclusive workplace and invites applications from all qualified individuals to join our diverse team. Accommodations are available upon request in all aspects of Science North’s selection process. We thank all interested candidates; only those selected for interviews will be contacted.
Science North is a registered charity
Science North is an agency of the Government of Ontario.
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