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Job Description:
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Start Date: July 2nd 2018
End Date: September 1st 2018
The Lucan Area Heritage and Donnelly Museum is an important cultural space and tourist attraction within Lucan. Ultimately, community businesses benefit by the existence of the museum which attracts visitors not just from the local community but from all over the world. Museum interpreters are the face of the museum and help to impart the history and cultural heritage of the region to community members and other visitors. They are an important part of the museum's involvement in Lucan's summer festivals including Baconfest, where they help to plan for the event and provide interpretive services to a large number of visitors on the day of the festival.
Duties and Responsibilities
Interact with the public on a daily basis when greeting visitors
Providing museum introductions, guided tours, and answering visitor inquiries
Outreach through museum events, fundraisers, and social media
Processing gift shop transactions using the cash register and debit machine
Assisting visitors to the museums library
Help maintain the cleanliness of the museum through general museum maintenance
Qualifications
Education and/or experience in museum studies or a related field is an asset
Excellent communication, and interpersonal skills
Organizational, analytical, and time management skills
Ability to work effectively both in a team environment and independently
Ability to provide quality customer service
Demonstrated experience with programs and events for children, adults and seniors
Strong computer skills
Punctuality and ability to reach museum (not reachable by bus)
Returning to school in the fall and legally able to work in Canada
Cash handling experience an asset
Knowledge of local history would be an asset
First Aid and CPR certification would be an asset
The Museum Supervisor will hold daily meetings prior to the museum opening to discuss the plan for each day and provide any specific instructions to the interpreters. Throughout the day they will be monitored by the supervisor who will provide feedback based on work performance. Feedback will focus on developing employability skills such as communication and interpersonal skills, teamwork skills, and organizational and time-management skills. It is our intention to provide opportunity to gro skills specific to the heritage field, such as strategies for providing engaging and educational tours. General workplace expectations such as punctuality, and respect for fellow employees will be upheld. Though it is not mandatory, the interpreters are invited to attend monthly meetings of the Lucan Heritage Society to discuss their work experience and ask questions.
*Please email resume and cover letter to Museum Supervisor Sydney Kimber-Johnson at lucanheritage@donnellymuseum.com
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