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Job Description:
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Responsible to provide interpretation to the public of the Museum Collection offering group tours throughout summer operating season. The incumbent is also responsible for the day-to-day operation of the Museum Admissions area including telephone and counter reception, issuing admission tickets, balancing daily cash receipts and preparing bank deposits, etc. Other responsibilities include handling Gift Shop sales, performing light cleaning duties of reception area and gift shop, assisting in other areas of Museum operations, including the holding of special events and activities during summer season, as required.
Typical Duties:
Conducts tours of the Museum Village ensuring participants have a safe and enjoyable visit.
Provides telephone and counter reception service for the Pickering Museum Village by receiving and directing incoming calls; responds directly to routine or straight-forward inquiries from the general public and staff of other departments about Museum processes and services.
Receives inquiries and complaints from the general public, obtains the necessary information to respond to them directly, and/or refers them to the responsible staff for action.
Provides sales services for the Museum Gift Shop, including balancing sales proceeds and preparing cash reports.
Assists with the daily housekeeping maintenance of the site and buildings.
Assists the Education & Collections Officer with maintenance of Museum collections.
Interprets programs at all special events and activities.
Performs other related duties from time-to-time as required.
Qualifications
- Must be currently enrolled in Secondary/Post Secondary Education.
- Experience work as an instructor is an asset.
- Previous general office/cashier experience would be an asset.
- Well-developed interpersonal, organizational, presentation and communication skills (written and oral in English) and customer service skills.
- Knowledge of historical events with the ability to perform historical research.
- Knowledge of 19th Century crafts an asset.
- Knowledge of general office practices/procedures and basic accounting methods for the daily handling of museum cash.
- Basic proficiency in the use of personal computers and Windows based software applications.
- Ability to work independently or as member of a team on assigned duties with minimum supervision.
- Must be willing and able to work irregular hours, on weekends and on holidays.
- Must hold current Standard First Aid and Basic Rescuer CPR-C certificates.
- Must be prepared to undergo a Criminal Reference Check as a condition of employment.
Please go to the City of Pickering Website: https://www.pickering.ca/en/city-hall/seasonal-hiring-museum.aspx
Complete the application form and attached a cover letter and resume in PDF format. The deadline to apply is January 4, 2019 at 4:30 pm.
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