Visitor Services & Marketing Assistant [Queenston, ON]

Visitor Services & Marketing Assistant



Job Title:


Visitor Services & Marketing Assistant




RiverBrink Art Museum Inc.


Job Type:

YCW Summer Student


Language Required:






Queenston, Niagara-on-the-Lake, ON


Application Deadline:




Date Posted:






Web Link to Institution:






Job Description:


Visitor Services and Marketing Assistant

Employment generated through Young Canada Works Program.

RiverBrink Art Museum requires a Visitor Services and Marketing Assistant, for the period of May 15 to September 1, 2018.

This position is dependent on approval of funding thorough Young Canada Works, Heritage Organizations Program.

The job entails:

- Developing and implementing a regular promotional publishing schedule of arts-based content through advertising, social media and the museum’s website

- Research and writing for promotional advertising

- Interacting with visitors, assisting with reception and with visitor introduction, tours and Gift Shop

This is a full-time summer position (at $14.00 per hour for a total of 37.5 hours per week). RiverBrink Art Museum operates 6 days a week during the tourist season and the successful candidate will typically work a Tuesday to Saturday shift with occasional evenings to assist with special events. Because RiverBrink is not reachable by public transit, the successful candidate must have access to transportation.

RiverBrink is located in the village of Queenston, situated between Niagara Falls and Niagara-on-the-Lake, Ontario. The Art Museum collection contains over 1,400 works of fine art and a library of 4,000 books and documents. The primary project involves developing strategies to better cultivate audience development and engagement through written work and research. This includes monitoring, evaluating and responding to the museums current online presence. Secondly, student will be responsible for assisting with the delivery of customer service through the administration of reception operations. Tasks include answering phones, greeting and tracking visitors, monitoring gift shop inventory and completing sales, assisting with tracking of the physical plant, monitoring the security of the museum during business hours, and responding to general inquiries both in person and online. Occasional assistance with tours may be requested.

To effectively carry out these tasks, the student should become familiar with information about the collection, historical background of the museum and its founder, Samuel E. Weir and the history of Queenston and the surrounding Niagara area.

Interested candidates must have completed a minimum of one year of post secondary education in a related field, such as communications, graphic design, art history, fine art, visual cultural, museum studies, or Canadian history and have a passion for art and art history. Past experience as a volunteer or employee in an art gallery/fine art museum, community museum or historic site would be an asset; however, previous work with the public will be considered. The ideal candidate will possess excellent written and oral communication skills, and an intermediate to advanced level of computer proficiency. Candidate should have knowledge of web and social media maintenance. Organizational and interpersonal skills are required, along with a strong work ethic and attention to detail. Knowledge and experience with website writing, arts research and presentation skills are desirable. Retail skills are requested. Some reading and spoken knowledge of French or other language would be an asset.

The student must be a Canadian citizen, permanent resident, or have refugee status between the ages of 18 and 30, have just completed a term/semester of full-time studies and be returning to a full time education program.
RiverBrink Art Museum is an equal opportunity employer. This position is dependent on approval of funding thorough Young Canada Works, Heritage Organizations Program. Applications, along with cover letter, will be accepted to April 24, 2018 and should be emailed to:

ATTN: Rianna Ostryhon, Administrator