Program — April 2018

CMA 2018 National Conference Logo  

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Program Dates

► Monday 09

► Tuesday 10

► Thursday 12

► Friday 13

PDF files


► CMA EXPO 2018

► CMA EXPO 2018
floor plan


Wednesday 11


7:00 am – 5:00 pm



7:00 – 8:30 am

Breakfast with Exhibitors


8:45 – 10:15 am

Opening Ceremonies and CMA Business Meeting


10:30 – 11:15 am

Michael Nicoll Yahgulanaas

  Study tour 1  

The Seriousness of Play

Michael Nicoll Yahgulanaas is an internationally-acclaimed visual contemporary artist, author and speaker. He invites us to explore different perspectives about the world, environment, and ethnicity through his unique blend of abstraction in his self-taught practice, and innovated art form, called Haida Manga. Influenced by classic Haida iconography and contemporary Asian visual culture, he abandons the rigid linear conventions and twists his work in a playful and engaging manner. His pieces can often be inverted and viewed from many angles; each providing another insight into the piece. We are initially drawn into the intriguing imagery and lively shapes of his work, but upon closer analysis, there are often more serious themes being represented. Michael will talk about his career and provide insight on how to inject play into art.


11:30 am – 12:15 pm

Colleen Dilenschneider, IMPACTS Research

  Study tour 1  

Connectivity is King: Data on the Social Role of Museums

The data is in! At their most impactful, museums facilitate human connection — not simply between visitors and art or artifacts, but between individuals, loved ones, and their communities. Colleen Dilenschneider is the Chief Market Engagement Officer at IMPACTS Research & Development, and author of the popular website, Know Your Own Bone. During this keynote, Dilenschneider will share big data on the impact of human connection in driving visitation, increasing onsite satisfaction, and carrying out museums’ missions to educate and inspire audiences. Connectivity — both offsite and onsite — is king today. Here’s the data on how they work together to help museums both thrive and create impact in a digital world. Hint: It’s not about technology. It’s (still) all about people.


12:15 – 1:30 pm

Lunch with Exhibitors


1:45 – 2:45 pm

Rick Hansen

  Study tour 1  

Man in Motion World Tour



2:45 – 3:10 pm

Networking Break with Exhibitors


3:15 – 4:15 pm

Educational Concurrent Sessions


The Empathetic Museum 101: A Maturity Model to Advance

Moderator: W. Jim Cullen, Museum Consultant

Panelists: Marie Chapman, Canadian Museum of Immigration at Pier 21; others TBC

Visitor-centered. Civic minded. Diverse. Inclusive. Welcoming. Participatory. Learn how these qualities of the 21st century museum is impossible without an inner core of institutional empathy – the intention of the museum to be and to be perceived as deeply engaged with its community. In this session, an Empathetic Museums’ member will introduce the Empathetic Museum Concept, provide copies and review the Maturity Model rubric and describe its use as an accessible tool for institutional self-reflection, assessment and change. A museum leader from an institution the Empathetic Museum’s Honour Roll will present a case study on their institution’s empathetic practice and the challenges this represents. Attendees will leave with a fuller understanding of how best to foster institutional empathy within their own institution.

  ACCI Museum  

Talking Circle: Building Capacity for Indigenous Museums – the Development of the Aanischaauamikw Cree Cultural Centre Institute from Idea to Reality

Moderator: Sarah Pashagumskum, Aanischaauamikw Cree Cultural Centre Institute

Panelists: Annie Bosum, Harold Bosum and Laura Phillips, Aanischaauamikw Cree Cultural Centre Institute

Opened in 2011, the Aanischaaukamikw Cree Cultural Institute provides support and educational programming for all of the 10 Cree communities within the Eeyou Istchee region of Northern Quebec. This interactive, participatory session will give an overview of the development of the Aanischaaukamikw Cree Cultural Institute from the initial planning stages, to the current reality as a thriving cultural institution composed of a museum, library and archives. Panelists will discuss the accomplishments in building capacity in programming, collections, and facilities professionals and the ongoing efforts to consult with community members to plan for future strategic goals. Attendees will leave with a better understanding of the challenges, and lessons learned, from an actual build project, as well as ways to use existing community transferable skills for staffing.

  Study tour 2  

Disruption: Alternative Museum Practices that Yield Engaging and Strategic Results

Moderator: TBC

Panelists: Anne Botman, Canadian Museum of Nature; Sandra Corbeil, Canada Science and Technology Museum; Corey Timpson, Canadian Museum for Human Rights

Museums are living through a period of great potential for rapid change. The ability to engage in new museum practices, while still maintaining museological due diligence can seem like a contradiction, yet it need not be. Engaging audiences in a manner that meets their evolving expectations, employing new technologies or methodologies, and running more efficient operations can be complementary objectives. Where and how to evolve deserves great consideration, yet the right opportunities can yield meaningful results. Panelists from three institutions will explore different projects that did things somewhat differently and produced positive results for their respective institutions across multiple strategic objectives.

  Study tour 2  

Challenging Change: Creating Staff Ownership Through Collaborative Tour Training

Moderator: Caroline Dromaguet, Canadian War Museum

Panelists: Ashlee Beattie and Jessica Shaw, Canadian War Museum

Is your institution interested in developing a dynamic tour that will engage your staff and the people who take them? Recently, the Canadian War Museum’s Learning Team developed an interactive tour model in partnership with its front-line staff. This session examines the challenges and successes associated with developing a new tour that met the museum’s 2017 commemorative mandate, facilitated staff ownership and initiative, and incorporated various learning styles and interpretive techniques. This collaborative process challenged the CWM to break down traditional ideas about roles and responsibilities and be open to new possibilities that came up along the way. Best practices, lessons learned and the next steps will be shared with attendees.

  Study tour 2  

Case Studies — Part I

Experimentation and Creative Exchange at the Nanaimo Art Gallery: What Does It Mean to Live on an Island?

Presenters: Julie Bevan and Jesse Birch, Nanaimo Art Gallery

Learn about the inquiry based model piloted at the Gallery in 2017 that used the question “what does it mean to live on an island?” to frame a year of activities. This approach was intended to anchor new ways of working into the Gallery’s culture and foster active investigation, interdisciplinary collaboration and creative exchange. Successes and failures will be shared and insights on how the team is building their learning into plans for 2018.

The Kitchen Stories: Telling Community History Through Food

Presenters: Michael Schwartz and April Thompson, The Jewish Museum and Archives of BC

The Kitchen Stories is an ongoing podcast series produced by the Jewish Museum and Archives of BC. This Case Study will share insights toward how the series was conceived, how the tone was established, how contributors were found and how the series has been received by the community and general public. Participants will leave with a better understanding of how the technology of podcasting has the potential to reinvigorate the core work of museums; posing questions, sharing answers, and strengthening communities.

Adventures in Loans

Presenters: Teija Dedi, Susan Rowley and Heidi Swierenga, Museum of Anthropology

This case study examines the challenges of inter-institutions loans MOA faced for the exhibition The Fabric of our Land – Salish Weaving. Participants will be asked to join in the discussion of changes that might be considered to further facilitate the circulation of cultural heritage.